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Dental Group

Problem

Turnover and profitability in decline

Losing market share to competitors

Staff turnover increasing

Solution

Re-engineered business to maximise efficiency and performance (inc. structure, people, roles, finance and systems/processes)

Identified and developed appropriate Management and Delivery Teams

Re-branded to raise market presence and share

Developed a specialist, ‘stand-alone’ division for Consultant services

Summary

Turnover increased by 25% in year 1

Profitability increased from 11% to 23% in year 1

Nil staff turnover in a year

Business sold for a premium after 18 months