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National Bookkeeping Company


Flat-lined in terms of turnover for last 4 years (£800k)

Owner/Director grown bored

No strategy for the future

Losing as many clients as gaining p.a.


Restructured business into 4 regional divisions (internal franchises)

Structured regional teams in line with business

Head Office provided managed services

Developed Client Account Management system


Turnover increased by £500k in 1st year

Minimal client loss during this time

Profits grew from 17% to 24%

Created clear Management Team (owner super-numeri)