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Business Improvement

At The Business Company we specialise in helping businesses to achieve their goals, ultimately improving what they do and the results they get through becoming more effective, efficient and innovative.

We work with organisations that are at a cross-roads in their development.  Our clients are generally key decision makers who utilise our services to support the achievement of critical business objectives.  With our experience and know-how to support them, our clients are able to grow, maximise potential and improve their position in the marketplace.

With many years’ experience in supporting business owners/leaders to develop the future direction of their businesses, we are approached for a variety of reasons including:-

  • Fast growth with a need to consolidate
  • Wishing to grow organically or through acquisition
  • Inefficient in terms of performance
  • Underperforming due to financial/cash flow issues

To understand the needs of our clients, develop solutions and ultimately support the business improvement, we have developed a tried, tested and structured ‘Business Evaluation Process’ (BEP) which involves 3 distinct phases:-

  1. Discovery: analysis of the current business and its market
  2. Development: design and development of clear strategies, including identified business improvement areas/systems/processes
  3. Delivery: ‘hands-on’ supporting the management of change

Phase 1: Discovery

Stage 1 - Review

Completion of ‘Fact Finder’ questionnaire

Stage 2 - Analysis

Leadership & Management

  • Corporate structure
  • Vision and plans
  • Financial management
  • Business Plan
  • Management roles and responsibilities
  • Leadership and management styles
  • Marketplace analysis
  • Market position
  • Competitor review


  • Product/services provision
  • Targets & objectives
  • Delivery
  • Client relationship management (CRM)
  • Sales and marketing approaches

People & Performance

  • Culture
  • Organisation structure
  • Roles & responsibilities
  • Performance management
  • Competencies and capability
  • Communication
  • Motivation
  • Training & development
  • Succession planning

Systems &

  • Finance
  • Office services (facilities / procurement / communications etc.)
  • IT
  • Marketing & PR
  • Sales and business development
  • Operations
  • Quality & compliance
  • HR/Personnel
  • Health & Safety
  • Business management

Stage 3 - Evaluation

Review of all findings
Benchmark the organisation

Stage 4 - Feedback

Feedback report/presentation (with recommendations) to key business stakeholders

Once the recommendations are approved, we move to Phase 2 - Development

Phase 2: Development 

Having understood the strengths and weaknesses of your business and agreed the way forward, we will work to create a Business Improvement Plan (BIP).

Using the evaluation we will be able to focus on areas of improvement - we will work with you to stimulate tasks, activites, responsibilities and time-scales, enhancing the business performance and develop a business strategy for the future.

We are a hands on experienced team, we believe in partnership and we are passionate about business.

Frequently Asked Questions

Usually 3 months for the ‘Discovery’ phase followed by between 1 and 2 years for the ‘Development’ and ‘Delivery’ phases; with a fixed number of agreed days per month.

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Following a fixed price for the ‘Discovery’ phase, a day rate is agreed for a set amount of days per month (usually between £2000-£3000 pcm).

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Ordinarily businesses in the £600k - £5 million turnover bracket

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The Principal/s not buying into the process and not prepared for change

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Because you need to:

  • Rent another brain!
  • Manage change (and take the heat out!)
  • Deliver best practice
  • Infuse creativity
  • Have a structured delivery to achieve agreed objectives
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How can we help you?